2B...or not 2B, was the question - C&EN Global Enterprise (ACS

Nov 6, 2010 - Eng. News , 1961, 39 (31), p 59. DOI: 10.1021/cen-v039n031.p059. Publication Date: July 31, 1961. Copyright © 1961 AMERICAN CHEMICAL ...
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2B...or not 2B, was the question " U n d e r n o r m a l c i r c u m s t a n c e s , and from a customer with all his permits in order, a telephoned request for two tank trucks of 5DA-2B Ethyl Alcohol, Monday morning delivery, is a pleasant way to add impressive pounds to a salesman's monthly tally sheet/' reports one of our southwestern representatives. "But, coming as it did at 9 o'clock on a Saturday night, my chances for setting any new sales records and his chances for getting the alcohol looked pretty slim. "I promised to try...since the cus-

E astman

tomer had to have the alcohol or shut down an important process. "Our plant switchboard operator in Longview, Texas gave me the home number of the Superintendent of the Alcohol Department and his babysitter in turn gave me the number where I could disturb his evening out. He was a little surprised to say the least, but sympathetic as only a production man can be when I explained the short inventory position of the customer, occasioned by an unusual demand for his end product. "I'm still not sure of how he worked

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out all the details, but I do know that overtime loading crews, bonded tank trucks, drivers, etc., were rounded up and on hand Sunday morning. With an able assist from the cooperative Alcohol Tax Division the all-important shipment left Longview late Sunday afternoon and was unloading at the customer's plant at 8:00 A.M. on Monday morning." Routine service to our customers? Not if we want to stay in business. But an idea of the type of personal, interested service that you can expect when you buy from Eastman.

I N C . , KINGSPORT, TENNESSEE, Subsidiary of Eastman Kodak Company

SALES OFFICES: Eastman Chemical Products, Inc., Kingsport, Tennessee; Atlanta; Boston; Buffalo; Chicago; Cincinnati; Cleveland; Greensboro, North Carolina; Houston; Kansas City, Missouri; New York City; Philadelphia; St. Louis. West Coast: Wilson & Geo. Meyer & Company, San Francisco; Los Angeles; Portland; Salt Lake City; Seattle.

Detroit;

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