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Almost Perfect
Eastman Chemical Company has developed on-time delivery into an art. 98% of the time, we hit our marks right on cue. And with product quality so consistent problems are the rare exception. Maybe that's why 70% of our customers rate us their #1 supplier. But we're not happy with almost perfect. At Eastman, continuous improvement is one way we create value for our customers. So we keep working at it. That attitude helped us become the first major chemical company to win the Malcolm Baldrige National Quality Award. And we appreciated the ovations. But until every customer receives every shipment on time every time,
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we will keep striving for the perfect performance.
Let your friends at Eastman demonstrate the art of service and quality. Call 800-EASTMAN.
EASTMAN
Eastman Chemical Company
Malcolm Baldrige Award Winner CIRCLE 3 3 ON READER SERVICE CARD
