"It would take the joint efforts of at least four departments to get our C

"It would take the joint efforts of at least+ four departments to get our C-30 melt point back to normal. Luckily; the chemistry was there." Ralph. Slaven, Shift Supervisor Alpha Olefin Unit Cedar Bayou, Texas "We knew we'd make our customers happy when we débottlenecked and nearly doubled the capacity of our Alpha Olefin Unit. What we didn't expect were their calls complaining that our C-30+ melt point had dropped significantly. "We quickly assembled a team to tackle the problem: people from Manufacturing, Customer Service, Technology, Engineering, and other areas. "We finally realized that our increased capacity was affecting our diluent temperature. It took a little doing but we corrected the situation without disrupting the product flow to the customers. "What we learned, once again, was that it often takes more than just one discipline to find a total solution."

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