superior technology deserves superior customer support

Nov 12, 2010 - SUPERIOR TECHNOLOGY DESERVES SUPERIOR CUSTOMER SUPPORT. Chem. Eng. News , 1996, 74 (11), p 1. DOI: 10.1021/cen-v074n011.p001. Publicati...
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SUPERIOR T E C H N 0 L 0 6 Y DESERVES SUPERIOR CUSTOMER S U P P O R T .

Team Project team created, including engineers and operating specialists.

License agreement executed, including process guarantees based on feedstock for yields, product quality and feedstock utilization.

Model Critique Evaluation of plant model.

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Comprehensive process design package created, reviewed and approved.

Review

Engineering

Review basic and detailed engineering, examine key vendor documents, consult on environmental issues.

Client selects engineering contractor to design and build plant.

Construction

Inspection

Trainine

On-site review and inspections during construction. Inspect major equipment during fabrication.

Process design compliance inspection.

Conduct training school for process and operating groups, maintenance and safety staffs. ?

Maintain ongoing information exchange and operational support.

Follow-up

Start-up

Provide turnaround support.

Assist with plant start-up.

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