Persuasion 101 - A Crash Course for Scientific Professionals

I will answer in one of three ways: • by email or phone • by referring you to another resource ... ACS Network (search for acswebinars group ... 1...
1 downloads 15 Views 3MB Size
1/13/2011

ACS Webinars™

We will start momentarily at 2pm ET

Download slides: http://acswebinars.org/hampton

Contact ACS Webinars™at [email protected]

1

Have Questions?

Use the Questions Box!

Or tweet us using #acswebinars Download slides: http://acswebinars.org/hampton Contact ACS Webinars™at [email protected]

2

1

1/13/2011

ACS Webinars Classics Delivering a Dynamic Presentation Nicklas Washienko, Washienko Communications and Boston University. www.acswebinars.org/washienko

Propel Your Career – Networking Tips and Strategies for Success Cheryl Martin, Executive in Residence with Kleiner, Perkins, Caufield and Byers. www.acswebinars.org/martin

ACS Webinars. On Demand. www.acswebinars.org/archives 3

ACS WEBINARS™ January 13, 2011 Persuasion: A Crash Course for Scientists and Chemical Professionals

Lou Hampton

John Christensen, Moderator

Please submit your questions for the speaker via the Questions Panel in GoToWebinar

Download slides: http://acswebinars.org/hampton Contact ACS Webinars™at [email protected]

4

2

1/13/2011



To just invent something and have a great idea is a lot of work, but it is not enough. [You need to know] how to get people excited.



- Larry Page, Cofounder of Google, Inc.

What’s a presentation worth? 15-Minute Presentation + 15-Minute Q&A = $2.5 Million Grant

Markus Covert, Ph.D. Assistant Professor of Bioengineering Stanford University

3

1/13/2011

Adopt a

persuasive mindset

X X X X

Audience Listener Customer/Client Boss

Beneficiary

4

1/13/2011

Creating Persuasive Messages in

8 Steps

Step

1 Focus on the Result

5

1/13/2011

What constitutes a

Step

2

good result?

Think…

WHAM!factor™ 6

1/13/2011

What Here Applies to Me?

X

Follow the Golden Platinum Rule:

Treat others the way

THEY want to be treated.

7

1/13/2011

Step

3

List everything you might say that would get the beneficiary to agree on your desired result.

Persuasion Social Proof Good for them? Must be good for me. Consistency – Repeat comfortable behaviors

Reciprocity – Give and Get

Robert Cialdini’s Weapons of Influence Scarcity – Loss trumps gain; rare more valued than common

Authority – Experts must know

Liking – We help friends

Adapted from Robert B. Cialdini, Ph.D., Influence: How & Why People Agree to Things. 1984

8

1/13/2011

Step

4

Review Listed Items and Flag

No WHAM!factor™ Too Complex Interesting but not relevant

Step

5

Create 3 messages from the items on your list that will move your beneficiary to your targeted result.

9

1/13/2011



Persuasive Messaging is the Art of Sacrifice.



- Lou Hampton

10

1/13/2011

Step

6

Prove your messages & make them memorable

Memorable Proof (technical & internal persuasion) ƒ High-impact (significant) data ƒ Relevant results from other researchers ƒ Case studies/examples ƒ Personal experience ƒ Demonstrations (live or video) ƒ Comparisons & analogies ƒ Beneficiary’s relevant research & interests

11

1/13/2011

Sound bites (news media & public) ƒ The story ƒ Comparisons & analogies ƒ Vivid words ƒ Trends ƒ Clichés

Step

7

Identify anti-persuasive elements…

…& plan how to

eliminate (or minimize) them.

12

1/13/2011

Barriers your beneficiary faces ƒ ƒ ƒ ƒ ƒ ƒ

Too many distractions Too little time Too many choices Too few resources Too much risk Result too complex/difficult ƒ Comfort of the status quo ƒ Insufficient $$$/resources

Barriers your beneficiary faces ƒ ƒ ƒ ƒ ƒ ƒ

Too many distractions Too little time Too many choices Too few resources Too much risk Result too complex/difficult ƒ Comfort of the status quo

13

1/13/2011

Option 1

Step

8

Test and Revise

1

Focus on the result

2

Think… WHAM!factor™

3

Write a list of everything you might say

4

Review listed Items and flag

5

Create 3 messages

6

Make them memorable

7

Identify & eliminate anti-persuasive elements

8

Test and revise

14

1/13/2011

Resources - Books

Resources - Internet ƒ Eric Berlow: How complexity leads to simplicity http://www.ted.com/talks/eric_berlow_how_comp lexity_leads_to_simplicity.html ƒ Almost anything at http://www.TED.com ƒ My blog: http://www.SpeaktoLead.com

15

1/13/2011

Q&A SESSION Persuasion: A Crash Course for Scientists and Chemical Professionals

Lou Hampton

John Christensen, Moderator

Please submit your questions for the speaker via the Questions Panel in GoToWebinar

Download slides: http://acswebinars.org/hampton Contact ACS Webinars™at [email protected]

31

16

1/13/2011

17

1/13/2011

Q&A SESSION Persuasion: A Crash Course for Scientists and Chemical Professionals

Lou Hampton

John Christensen, Moderator

Please submit your questions for the speaker via the Questions Panel in GoToWebinar

Download slides: http://acswebinars.org/hampton Contact ACS Webinars™at [email protected]

36

18

1/13/2011

Didn’t get your question answered? Email me at [email protected] Put “ACS Question” in subject line Ask the question. I will answer in one of three ways: • by email or phone • by referring you to another resource • by using the question as a topic for a blog post and notifying you when it posts.

A Crash Course for Scientists & Chemical Professionals

ƒ ACS Webinar Special Offer ƒ Complimentary 30-Minute Consult Qualification process: Email me at [email protected] with the following Lou Hampton : 1. Put “ACS Consult” in Subject line 2. Describe what you found valuable in the webinar. 3. Tell me how you will use the information. 4. Summarize the issue(s) you want to discuss during the consult & your desired result from our talk. 5. Persuade me that I should choose you! I will select 10 (if you’re really persuasive I might choose a few more) persons and we’ll schedule a time to talk.

19

1/13/2011

A Crash Course for Scientists & Chemical Professionals [email protected] 202.686.2020 Blog: http://www.SpeaktoLead.com The Hampton Group, Inc. 5335 Wisconsin Avenue NW, Suite 440 Washington DC 20015 Lou Hampton

Be confident. Be convincing. Be remembered: Get Results!™

Stay Connected…

ACS Network (search for acswebinars group)

LinkedIn (search for acswebinars group)

www.twitter.com/acswebinars

www.facebook.com/AmericanChemicalSociety

Contact ACS Webinars™ at [email protected]

40

20

1/13/2011

Upcoming Webinars www.acswebinars.org/events

Thursday, January 20, 2011

Financial Planning for Scientific Professionals – Strategies for the New Year Ted Sarenski, CPA/PFS, CFP, Blue Ocean Strategic Capital.

Thursday, January 27, 2011

Do Business Skills and Chemistry Skills have to be like Oil & Water? Lynn Leger, Commercial Development Director, GreenCentre.

Contact ACS Webinars™ at [email protected]

41

ACS Webinars™

ACS Webinars™ does not endorse any products or services. The views expressed in this presentation are those of the presenter and do not necessarily reflect the views or policies of the American Chemical Society. Download slides: http://acswebinars.org/hampton 42

21

1/13/2011

ACS Webinars Classics Delivering a Dynamic Presentation Nicklas Washienko, Washienko Communications and Boston University. www.acswebinars.org/washienko

Propel Your Career – Networking Tips and Strategies for Success Cheryl Martin, Executive in Residence with Kleiner, Perkins, Caufield and Byers. www.acswebinars.org/martin

ACS Webinars. On Demand. www.acswebinars.org/archives 43

22